· Questions, answered

Frequently asked.

Halal sourcing, heat levels, allergens, catering, and more. Can’t find it? Ask us directly.

Is Cluck Clucks halal?+

Yes. Our chicken is sourced from halal-certified suppliers and prepared to halal standards at every Cluck Clucks location. Canada has no single national halal certification body, so our halal assurance comes at the supplier level — the poultry suppliers we work with hold halal certification for their facilities and processes. If you ever have a specific question about sourcing, ask the staff at your location.

Is Cluck Clucks chicken fresh or frozen?+

Fresh, never frozen. We hand-bread every piece to order in our own spice blend and fry it the moment you order — not in advance under a heat lamp. That's why it takes a few extra minutes, and it's a big part of why it tastes the way it does.

What makes Cluck Clucks different from other fried chicken chains?+

Hand-breaded to order, never frozen, six heat levels, and globally-inspired flavors like the Cluck Yeah waffle sandwich.

What are the Cluck Clucks heat levels?+

We offer six heat levels so everyone finds their fit: No Heat, Mild, Medium, Hot, Extra Hot, and our hottest — Cluck You Up. No Heat is all crunch and flavour with no spice; each step up adds more Nashville-style heat. New to it? Medium is our most popular starting point.

Does Cluck Clucks have chicken and waffles?+

Yes — classic chicken and waffles, available in both bone-in and boneless options, plus the Cluck Yeah waffle sandwich.

Does Cluck Clucks have allergen information?+

Our kitchens handle wheat, dairy, eggs, soy, and other common allergens, and we fry multiple items in shared oil, so we can't guarantee any item is completely free from cross-contact. If you have a serious allergy, please speak with the staff at your location before ordering and we'll help you find the best option for you.

Does Cluck Clucks offer delivery?+

Yes. Every Cluck Clucks location offers delivery through third-party apps like Uber Eats, alongside pickup ordering directly on our site. Delivery availability and fees vary by location — select your city on our Locations page to order.

Does Cluck Clucks do catering?+

Yes — we cater groups from 15 to 500+ people. Choose from game-day platters, 40/60/80-piece chicken and tender packages, and boxed meals starting at $6.99 per person. Orders need 24 hours' notice. Request a quote on our catering page and a manager will follow up within one business day.

Does Cluck Clucks have a rewards program?+

Yes. Cluck Clucks Rewards is free to join and lets you earn 1 point for every dollar spent, plus a sign-up bonus, birthday reward, and exclusive member-only deals. Sign up on our Rewards page.

What is a dirty soda?+

A dirty soda is a soft drink layered with cream and flavoured syrups for a richer, dessert-like twist. Ours come in six combinations — like the Island Classic (Coke, coconut, vanilla, cream) and the Mango Cherry Fizz. They're a Cluck Clucks signature and pair perfectly with the heat of our chicken.

What's on the Cluck Clucks chicken and waffles?+

Our chicken & waffles pair hand-breaded halal fried chicken with Belgian-style waffles. Order it bone-in or boneless, or go for the bite-size Chicken and Waffle Bites with your choice of sauce. It's sweet, savoury, and works at any of our six heat levels.

How do I order Cluck Clucks online?+

Order online for pickup or delivery through each location's ordering link. Go to our locations page, pick the restaurant nearest you, and use its Order Online button — or order through Uber Eats, DoorDash, or SkipTheDishes where available at that location.

Does Cluck Clucks have gluten-free options?+

Most of our menu is breaded with wheat flour, so it isn't gluten-free, and we fry in shared oil. We don't currently offer a certified gluten-free menu. If you're avoiding gluten, please ask the staff at your location and we'll talk you through the options.

Can I franchise a Cluck Clucks?+

Yes — Cluck Clucks is franchising across Canada and select US markets. Initial investment runs roughly $350K–$550K and includes full training and support. Visit our franchise page to see the numbers and apply, and a development manager will reply within two business days.

Where are Cluck Clucks locations?+

We have eight locations across Ontario, Alberta, and Texas: Toronto, Scarborough, Mississauga, Oakville, Waterloo, Ajax, Calgary, and Sugar Land, TX. Check our locations page to find the one nearest you, with hours, directions, and that location's menu and prices.

Is Cluck Clucks open late?+

Yes, several locations are open late. Waterloo serves until 3 AM every night, and our Toronto and Scarborough restaurants stay open until 2 AM on Friday, Saturday, and Sunday. Most other locations are open to 10 or 11 PM. Check your location's page for its exact daily hours.

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